FAQs

Frequently Asked Questions (FAQ)

1. How can I contact customer support?

You can reach us anytime via email at hello@bindassbazaar.in. Our 24/7 customer service team is here to help.

2. What are your shipping options and delivery times?

  • Free & Fast Shipping is available on all orders.
  • We also offer Cash on Delivery (COD).
  • Delivery typically takes 3–7 business days depending on your location.

3. What is your return or refund policy?

Please refer to our Refund Policy page. If you're unhappy with your purchase, email us at hello@bindassbazaar.in, and we’ll assist you with the return or refund process.

4. Do you offer order tracking?

Yes! After your order is shipped, you’ll receive a tracking number via email or SMS to monitor delivery status.

5. Can I cancel or modify my order?

You may cancel or make limited changes before your order is processed. Please contact us as soon as possible.

6. Which payment methods do you accept?

We accept:

  • Cash on Delivery (COD)
  • Credit/Debit Cards
  • UPI and other online payment options

7. Do you have a loyalty program or email subscriptions?

Yes! Subscribe to our newsletter for early access to new arrivals, trending products, and exclusive deals.

8. What categories of products do you offer?

Our store features a wide variety of handpicked items, including:

  • Home & Kitchen accessories
  • Fashion & Lifestyle products
  • Stylish Decor essentials

9. Are your product descriptions accurate?

Absolutely. We make sure every listing clearly states specifications, materials, and key features.

10. Where can I find your policies?

All our policies are linked at the bottom of the website, including:

  • Refund Policy
  • Shipping Policy
  • Privacy Policy
  • Terms of Service

11. Can I change my shipping address after ordering?

If your order hasn’t been shipped yet, we’ll be happy to update the shipping address. Please contact us immediately after placing the order.

12. What if a product is damaged or missing?

We're truly sorry if this happens. Please email us at hello@bindassbazaar.in with your order number and a photo (if applicable), and we’ll resolve the issue promptly with a replacement or refund.